FTC Investigates McIssues With Ice Cream Machines – Enterprise Insurance

The federal agency attacking businesses big and small for fraud, false advertising, and more is out to come to the rescue of those desperate for a McFlurry or soft ice cream from their local McDonald & # 39; s franchise.

That's right: McDonald's is under investigation by the Federal Trade Commission into why the burger giant's ice cream machines are always out of order, an issue that has sparked nightly talk show jokes and complaints on social media.

The FTC contacted the franchise owners this summer for information on issues with ice cream machines, according to the Wall Street Journal, which gained access to a letter sent to McDonald's.

As reported in the Journal, the machines must go through a nightly four hour automatic heat cleaning cycle that is known to fail and render the machines unusable until a repair technician can fix them.

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